REFUND & CANCELLATION POLICY

Last Updated: {{Insert Date}}

This policy explains how cancellations and refunds work for BanglaTrip bookings.

1. General Guidelines

• All cancellations follow airline, hotel, or tour operator rules.

• BanglaTrip cannot override third-party policies.

• Service charges are always non-refundable.

2. Flight Ticket Refund Policy

Refunds depend on:

• Airline fare rules

• Whether the ticket is refundable or non-refundable

• Time of cancellation

Non-Refundable Tickets

No refund is possible under any circumstances.

Refundable Tickets

Refund may be issued after deducting:

• Airline cancellation charges

• BanglaTrip service fees

• Payment gateway fees

Refund time: 7–30 working days (depending on airline).

3. Hotel Cancellation & Refund

Hotel refunds depend on:

• Hotel cancellation window

• Seasonal pricing

• Promo or discount rates

• Check-in time

Some hotel bookings may be fully non-refundable.

4. Tour Package Cancellation

Refund depends on:

• Tour operator rules

• Advance payments already made

• Visa, permit, or insurance status

• Time left before travel date

Cancellations within 7 days of departure are usually non-refundable.

5. No-Show Policy

If you fail to show up for a flight, hotel, or tour:

• No refund is provided

• Third-party rules apply fully

6. Service Fees (Non-Refundable)

Non-refundable charges include:

• Booking service fee

• Processing fee

• Amendment/Change fee

• Payment gateway deductions

7. Refund Request Process

To request a refund, email:

📧 support@banglatrip.net

Include:

• Booking ID

• Passenger name

• Mobile number

• Payment details

• Reason for cancellation

We will respond within 2–7 working days.

8. Changes to This Policy

BanglaTrip may update this Refund & Cancellation Policy anytime without prior notice.